Polityka prywatności

Last updated: August 21, 2026

This Privacy Policy describes how Vitaminory ("Vitaminory," "we," "us," or "our") collects, uses, stores, and discloses your personal information when you visit or use our website, purchase our products, communicate with us, or otherwise interact with our services (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" refer to any individual who accesses or uses the Services, including customers, website visitors, and other individuals whose personal information we collect.

Please read this Privacy Policy carefully to understand how we handle your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, Services, or applicable legal and regulatory requirements.

When changes are made, we may post the revised Privacy Policy on our website and update the "Last updated" date above. Where required by applicable law, we may also provide additional notice regarding material changes.

How We Collect and Use Your Personal Information

The personal information we collect depends on how you interact with Vitaminory and our Services.

We may collect personal information directly from you, automatically when you use our website, or from third parties that help us operate our business.

We may use the information we collect to:

• Process and fulfill purchases.

• Provide and improve our Services.

• Communicate with you about your orders or requests.

• Provide customer support.

• Process payments and arrange shipping.

• Prevent fraud and protect our website and customers.

• Conduct analytics and understand how our Services are used.

• Provide marketing or advertising where permitted by law.

• Comply with legal and regulatory requirements.

• Enforce our policies and terms.

• Protect our rights and the rights of our customers and others.

Personal Information We Collect

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated with an individual.

Information You Provide Directly to Us

Depending on how you use our Services, information you provide directly to us may include:

• Contact information, such as your name, email address, billing address, shipping address, and other contact details.

• Order information, such as products purchased, order details, billing and shipping information, payment confirmation information, and transaction history.

• Account information, if account functionality is available, such as login credentials and other information used to maintain or secure your account.

• Shopping activity, such as products you view, add to your cart, purchase, or otherwise interact with.

• Customer support information, including information you provide when contacting us about an order, product, refund request, or other matter.

• Reviews or other content that you voluntarily submit through our website, where such features are available.

You may choose not to provide certain information. However, doing so may prevent us from providing certain Services or completing transactions you request.

Information We Collect Automatically

When you access or use our Services, we and certain service providers may automatically collect information about your interaction with our website. We refer to this information as Usage Data.

Usage Data may include:

• Device type and device identifiers.

• Browser type and settings.

• IP address.

• Network and connection information.

• Pages viewed.

• Links or products clicked.

• Referring pages or websites.

• Time and duration of visits.

• Website interactions.

• Approximate location derived from your IP address.

• Other technical information relating to how you access and use our Services.

We may collect this information using cookies, pixels, tags, web beacons, software development kits, and similar technologies.

Information We Receive from Third Parties

We may receive personal information from third parties that provide services to Vitaminory or otherwise assist us in operating our business.

These third parties may include:

• Shopify, which provides technology used to operate our online store.

• Payment processors, which process payments and may collect information such as payment card details, billing information, and transaction information.

• Shipping and fulfillment providers, which help us process and deliver orders.

• Analytics providers, which help us understand how customers interact with our website.

• Marketing and advertising providers, which may help us measure advertising performance and provide relevant advertising.

• Customer service and technology providers that help us operate and maintain our Services.

Payment information may be collected and processed directly by our payment providers. Vitaminory may not directly store complete payment card information.

Information obtained from third parties will be handled in accordance with this Privacy Policy and applicable law.

How We Use Your Personal Information

Providing Products and Services

We use personal information as necessary to provide our Services and fulfill transactions you request.

This may include using your information to:

• Process payments.

• Confirm purchases.

• Fulfill and ship orders.

• Provide order and shipping notifications.

• Process eligible refund requests.

• Maintain customer accounts, where available.

• Respond to customer inquiries.

• Provide other functionality associated with your purchase.

Our store is powered by Shopify. When you use certain Shopify-supported features, Shopify may process your information in accordance with its own applicable privacy policies.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to provide marketing and promotional communications and to advertise our products.

This may include:

• Sending promotional emails when you have agreed to receive them or where otherwise permitted by law.

• Measuring the effectiveness of advertising campaigns.

• Understanding customer interests.

• Personalizing advertisements or content.

• Displaying advertising on third-party websites or platforms.

You may opt out of promotional email communications at any time by using the unsubscribe link included in our marketing emails.

Even after opting out of promotional communications, we may continue to send transactional or service-related communications, such as messages about orders, payments, shipping, refunds, security, or customer support.

Where the General Data Protection Regulation (GDPR) or similar laws apply, our processing may be based on your consent, performance of a contract, compliance with a legal obligation, or our legitimate business interests, as appropriate.

Security and Fraud Prevention

We may use personal information to detect, prevent, investigate, or respond to suspected fraudulent, unlawful, abusive, or malicious activity.

We may also use information to:

• Protect our website and systems.

• Verify transactions.

• Prevent unauthorized account access.

• Enforce our policies.

• Protect Vitaminory, our customers, and other individuals.

If you believe your account or personal information has been compromised in connection with our Services, please contact us at contact@vitaminory.com.

Customer Support and Service Improvement

We use personal information to respond to customer questions, resolve issues, provide support, and improve the performance, functionality, and customer experience of our Services.

Cookies and Similar Technologies

Like many online stores, our website may use cookies and similar technologies.

Cookies are small data files stored on your device that help websites function, remember preferences, measure usage, and provide personalized experiences.

We may use cookies and similar technologies to:

• Operate essential website functionality.

• Remember your preferences.

• Keep items in your shopping cart.

• Understand how visitors use our website.

• Measure website and advertising performance.

• Improve our Services.

• Detect security or fraud issues.

• Provide relevant advertising where permitted.

Because our store uses Shopify, certain cookies may be placed in connection with Shopify's platform. Information about Shopify's use of cookies is available through Shopify's Cookie Policy.

Most web browsers accept cookies automatically, but you may be able to modify your browser settings to remove or reject certain cookies.

Disabling cookies may cause portions of our website to operate incorrectly or prevent certain features from functioning.

Global Privacy Control

Where applicable, our website may recognize the Global Privacy Control ("GPC") signal as a request to opt out of certain forms of sharing, sale, or targeted advertising as defined under applicable privacy laws.

When we receive a valid GPC signal and applicable law requires us to honor it, we will process the request for the browser or device from which the signal was received.

You can learn more about Global Privacy Control at globalprivacycontrol.org.

Other browser-based "Do Not Track" signals may not be recognized unless required by applicable law.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, provide our Services, comply with legal requirements, or protect our legitimate interests.

This may include disclosure to:

Service Providers

We may provide information to vendors and service providers that perform services on our behalf, including:

• Website hosting and ecommerce providers.

• Shopify.

• Payment processors.

• Shipping and fulfillment providers.

• Cloud hosting providers.

• Customer support providers.

• Fraud prevention services.

• Analytics providers.

• Technology and IT providers.

These providers may process personal information as necessary to perform services for us.

Business and Marketing Partners

We may disclose certain information to advertising, analytics, or marketing partners where permitted by law, including for the purpose of measuring advertising, understanding customer activity, or delivering relevant advertisements.

Where consent is legally required, we will seek consent before engaging in such processing.

At Your Direction or With Your Consent

We may disclose information when you instruct us to do so or consent to the disclosure.

For example, information may be provided to a shipping provider so your order can be delivered.

Legal and Business Purposes

We may disclose personal information when reasonably necessary to:

• Comply with applicable law.

• Respond to lawful requests, subpoenas, court orders, or governmental authorities.

• Protect or defend our legal rights.

• Enforce our terms and policies.

• Investigate suspected fraud or unlawful activity.

• Protect the safety, rights, or property of Vitaminory, our customers, or others.

Information may also be transferred as part of a business transaction such as a merger, acquisition, restructuring, financing, sale of assets, or bankruptcy proceeding.

Categories of Information We May Disclose

Depending on how you interact with our Services, categories of personal information disclosed for business purposes may include:

• Identifiers and contact information.

• Order and transaction information.

• Commercial information.

• Customer support communications.

• Internet or network activity and Usage Data.

• Approximate location information derived from technical data.

• Account information, where applicable.

Recipients may include service providers, payment processors, fulfillment providers, analytics providers, advertising partners, business partners, or other entities described in this Privacy Policy.

Sale, Sharing, and Targeted Advertising

Some privacy laws define certain advertising-related disclosures of personal information as a "sale" or "sharing", even when no money is exchanged.

Depending on the advertising and analytics technologies used through our Services, we may disclose certain categories of personal information to advertising or marketing partners in a way that may be considered a sale, sharing, or use for targeted advertising under applicable law.

These categories may include:

• Identifiers, such as email address or similar identifiers.

• Commercial information relating to products viewed or purchased.

• Website activity and Usage Data.

Where applicable, you may have the right to opt out of these activities as described in the Your Privacy Rights section below.

We do not knowingly use or disclose sensitive personal information for the purpose of inferring characteristics about an individual except as permitted by applicable law.

Third-Party Websites and Links

Our Services may include links to websites, applications, or online platforms operated by third parties.

Vitaminory does not control the privacy, security, accuracy, or practices of third-party websites. If you visit a third-party website through a link provided on our Site, that third party's privacy policy and terms will apply.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

The inclusion of a third-party link does not necessarily constitute an endorsement of the third party, its website, products, or services.

Children's Privacy

Our Services are intended for adults and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us at contact@vitaminory.com so we can review the request and, where appropriate, delete the information.

We do not knowingly sell or share personal information of individuals under the age threshold established by applicable law.

Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no security system or method of electronic transmission is completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by us.

You should avoid sending sensitive or confidential information through unsecured communication channels.

Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

• Fulfill orders.

• Provide customer service.

• Maintain required business and financial records.

• Meet legal, tax, accounting, or regulatory requirements.

• Resolve disputes.

• Prevent fraud.

• Enforce contracts and policies.

Retention periods may vary depending on the type of information, our relationship with you, and applicable legal requirements.

When information is no longer reasonably required, we may delete or anonymize it in accordance with applicable law and our data retention practices.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

Right to Access or Know

You may have the right to request information about the personal information we maintain about you, including how we collect, use, or disclose it.

Right to Delete

You may have the right to request deletion of certain personal information we maintain about you, subject to legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive certain personal information in a portable format or request that it be transferred to another party where technically feasible and required by law.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on your jurisdiction, you may have the right to opt out of processing that qualifies as the sale or sharing of personal information or targeted advertising.

Where applicable, a valid Global Privacy Control signal may also be treated as an opt-out request for the applicable browser or device.

Right to Restrict Processing

In certain jurisdictions, you may have the right to request that we restrict how your personal information is processed.

Right to Withdraw Consent

Where processing is based on your consent, you may have the right to withdraw that consent at any time.

Withdrawal does not affect the lawfulness of processing performed before your consent was withdrawn.

Right to Appeal

Where applicable, you may have the right to appeal a decision we make regarding a privacy request.

Communication Preferences

You may unsubscribe from promotional emails by selecting the unsubscribe option provided in the communication.

Opting out of marketing does not prevent us from sending non-promotional communications relating to purchases, customer service, legal notices, or other transactional matters.

Exercising Your Privacy Rights

You may submit a privacy-related request by contacting us at:

contact@vitaminory.com

We may need to verify your identity before processing certain requests. Verification may require information reasonably necessary to confirm that you are the person to whom the requested information relates.

Where permitted by applicable law, an authorized agent may submit a request on your behalf. We may require evidence that you authorized the individual to act for you and may separately verify your identity.

We will not unlawfully discriminate against you for exercising your privacy rights.

We will respond to valid requests within the timeframes required by applicable law.

Complaints

If you have concerns or complaints regarding the way Vitaminory processes your personal information, please contact us at contact@vitaminory.com.

We will review privacy complaints and respond as appropriate.

Depending on where you live, you may also have the right to lodge a complaint with your applicable state, national, or regional privacy or data protection authority.

International Users

Depending on where you live and where our service providers operate, your personal information may be transferred to, stored in, or processed in a country other than the country where you reside.

Privacy and data protection laws in those countries may differ from the laws in your jurisdiction.

Where applicable law requires safeguards for international transfers of personal information, we may rely on legally recognized transfer mechanisms, such as adequacy decisions, the European Commission's Standard Contractual Clauses, the United Kingdom's applicable international data transfer mechanisms, or other legally authorized safeguards.

European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, we process personal information only where we have an appropriate legal basis.

Depending on the circumstances, this may include:

• Performance of a contract with you.

• Compliance with a legal obligation.

• Your consent.

• Our legitimate interests, provided those interests are not overridden by your rights and freedoms.

You may also have rights under the GDPR or equivalent local privacy legislation, as described in the Your Privacy Rights section of this policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, please contact us at:

Vitaminory
Email: contact@vitaminory.com

For purposes of applicable data protection laws, and unless otherwise stated, Vitaminory is the controller of the personal information described in this Privacy Policy.